The world's first real-time water supply management integrated platform "Digital Arisu On" went into operation

The world's first real-time integrated sharing platform "Digital Arisu On" in the water supply sector built by the Seoul Metropolitan Government began operation on March 17.

Built by the Seoul Metropolitan Government, "Digital Arisu On" is a system that can grasp 15 types of water supply-related systems and 133 kinds of information at a glance, providing information in seven fields, including water intake, production, water quality, safety, finance, daily situation, and related news.

Various water supply data (safety construction, leakage, freeze & burst, water quality, etc.) can be checked in one place in real-time, improving the efficiency of water supply administrative work as well as providing visualized location-based information, so that more quick complaints and accident response are possible.

Until now, the Seoul Metropolitan Government's water supply business headquarters has been using more than 15 types of systems developed according to various business characteristics, from the production of tap water to the supply and service, individually.

Due to this reason, it was an optimized system in each field such as production management, water quality management, and customer support, but there is no window to check it comprehensively, so there were some difficulties in crisis situations that required rapid and comprehensive judgment.

Accordingly, the Seoul Metropolitan Government began building infrastructure and developing systems in September 2020, the world's first real-time integrated sharing platform in the water supply sector, so that water-related data can be comprehensively identified and managed in one system. The construction of an internal platform for services was completed in the first stage of last year, and data for real-time location-based services were collected, analyzed, and developed, and will be used in earnest from this day on.

Digital Arisu On provides key information such as water quality, production, freeze & burst, safety, leakage, and water pipes as location-based real-time data. It is characterized by being able to support rapid policymaking by being able to grasp the overall current status and trend changes over time at a glance through data visualized on the map.

The main information was set up by supply area for each water purification center, autonomous district, and water supply office so that the real-time distribution map could be intuitively grasped.

For example, new administrative services are available, such as comparing the freezing point this winter and the distribution of freezing in the previous year to strengthen preventive measures by visiting vulnerable areas or such as quickly identifying areas where water complaints are frequent and preemptively checking for abnormalities in the supply system.

At the same time, two-way communication and monitoring with the water supply site have also been strengthened. In addition to routine on-site safety checks, it provides a remote video conferencing function so that in the event of a leak or water accident, it can quickly communicate with the site from a remote location.

Moreover, necessary data such as related construction history, pipe types, and burial years can be shared and communicated in real-time by connecting to the headquarters' situation room through mobile communication devices dedicated to site supervision.

In particular, it is expected to be able to quickly identify the damage situation and take initial measures in the event of a leak accident near a road with a lot of vehicle traffic as it is also equipped with a monitoring function in connection with the Seoul Metropolitan Government's Traffic Information System (TOPIS).

It is a real-time integrated sharing platform that allows each department to check the progress from time to time by periodically presenting 29 key water supply policy indicators, including average daily tap water production, flow rate, and water quality inspection items. It allows all employees to monitor and share key information to be used for administrative tasks such as data analysis.

The Seoul Metropolitan Government plans to review the scope of information disclosure after evaluating the system utilization so that citizens can transparently check various waterworks data for digital Arisu On, which is currently used only by internal employees, and disclose some information to citizens.

“We expect that the location-based visualization service will allow us to identify big data in the water supply at a glance in real-time so that we can respond quickly to the site. We expect that integrated management of scattered data will help us approach the problem with a new perspective and find the best solution,” said Goo Ami, head of the Seoul Metropolitan Waterworks Business Division. “

Reported by Smart City Today 스마트시티투데이